Customized-Hebei Yinfeng Experimental Instrument

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Performance Pledge

The company has a professional and experienced sales team, who not only have rich industry knowledge and sales experience, but also are customer-centric and committed to providing customers with comprehensive and personalized high-quality products and services. Whether it's product consultation, selection, or after-sales technical support, the sales team can respond to customer needs in a timely manner, ensuring that customers have a satisfactory shopping experience.
In addition, the company also undertakes OEM manufacturing business, and personalized customization can be achieved by providing drawings or mailing samples. We will provide customized solutions according to the specific needs of customers. From product design, manufacturing to quality inspection, every step strictly follows customer requirements to ensure that the product meets their standards and expectations.

E-mail：info@cnhblabequipment.com

After-Sales Service

(1) Our company implements a 24-hour service system, that is, we receive a notification of user service needs, and our marketing service personnel respond within 24 hours to solve customers' worries.

(2) We shall be responsible for any damage, shortage or other quality problems before the inspection.

(3) In the quality assurance period or the occurrence of quality problems, confirmed by both parties, is our responsibility, we are responsible for free defect treatment or replacement, return, and promise to be in place within 7 days under normal circumstances, in case of emergency, 3 days service in place, reasonable costs to be borne by us.

(4) If both parties confirm that the quality problem is caused by the user's responsibility, we will actively assist in solving it and meet the user's requirements.

(5) In the process of installation and use, if the user needs to provide technical guidance, we will promptly send professional and technical personnel to provide free services to meet user requirements.

(6) Our company establishes user files, and regularly contacts users in writing and telephone to consult users' opinions and suggestions, carries out statistics and analysis on the suggestions and quality problems put forward by users, constantly improves the management of the company, further improves product quality and service quality, pursues perfection and meets the needs of users.

Product Customization

Customer Inquiry

Factory Quotation

Customer Orders

Factory Production

Quality Testing

Packaging & Shipping

Note: When you contact us, please provide your detail requirements. That will help us give you a valid quotation.